Amazon Key: Is It Trustworthy?

The debates on if the new Amazon delivery system would be useful around our area.

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Maia Perry, Staff Writer

Amazon’s new delivery system, “Amazon Key”, has people debating whether or not they can trust this new home-entering process, or if they find it a little too weird.

Amazon Key has Amazon workers personally come deliver packages to the customer’s house. So why does Amazon want their feet in your front door? They made this new process to get rid of the #1 issue with delivery; theft.

After purchasing the $249 “Cloud Cam”, which records every moment of the delivery, and the compatible smart lock, you are capable of having Amazon Key.

When the deliverer arrives with a package for in-home delivery, they scan the barcode on the package, sending a request to Amazon’s cloud. If everything checks out, the cloud grants permission by sending a message back to the camera, which then begins recording. The courier will then get a prompt on their personal app, swipes the screen, and your door unlocks, with or without the homeowner’s permission.

The door of the customers house then automatically unlocks for a maximum time of 5 minutes, allowing the working to slightly open your door, and place the package in your house.

The camera live streams the delivery and sends a video snippet to your phone. So is this process approved by people around this area?

Someone who tends not to use Amazon, but will if it is the only option is art teacher Toni Fein who says she would not trust this.

“First of all, I don’t want a camera in my house,” Says Fein.

“The whole process is just very weird to me and uncomfortable. I have a dog that I would be afraid would get out of the house if the deliverer didn’t close the door properly.”

She went on to say how she can see how it might benefit some people, though.

“My mother is disabled,” Says Fein. “She has her groceries all delivered to her house, but the difference is, she’s always home.”

Fein says it can be very helpful for people who are disabled, but still thinks that they should be home when the delivery occurs.

Amazon prime user, and mother of Senior Kellie Corbin, Laurie Corbin doesn’t like the idea whatsoever.

“I have dogs who are extremely protective and could easily get loose,” Says Corbin.

“I also don’t want stranger just walking in my house. I don’t care if it was recorded and sent to my phone, I still don’t trust it.”

Lots of people are worried that even though the camera is recording everything that happens, it doesn’t stop whoever is delivering their package from stealing or invading their home privacy.

Around here, do we even have to worry about packages being stolen? Senior Jill O’Neill thinks that because we aren’t in a big city like Boston or New York City, no one really has the intentions to steal packages from small towns like Salisbury, Newbury, Rowley, or Byfield.

“There’s rare occasions of theft in our small towns,” Says O’Neill. “Although there are burglaries sometimes, it’s definitely not as big of an issue as it is in big, populated cities.”

So will Amazon Key should only stay in big cities? And if it does spread worldwide, will it really only be popular for people with disabilities who cannot leave their house to get their packages?

The idea of having a complete stranger have access to your home is a scary concept for people around here, even if Amazon is just trying to help their customers personally receive their packages.